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Author: MuchroomTip
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CS Center! Where is it?!

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Post time 2019-5-11 06:51:43 | Show the author posts only
I cant see it also and they cant reply to our report its so sick i spent a lot of money on this game but they cant still reply on me i sent 30 message on netease but dont have any feedback so sick
Can you clear log all device in my acc someone using my acc i forgot to log out
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Post time 2019-9-8 11:41:05 From the mobile phone | Show the author posts only
Hi! Goodmorning ROS team. I just want to report that my account was banned in appropriate behaviour and i don't know why. I didn't say any badwords or bully my team. And i didn't use any cheat on this game. And i just want to know the reason why i am banned and if it is a permanent banned. I'm Not hacker Thankyou in advance.
IGN:  ☻THEB☑
ID : 327544794
SERVER: Mobile ASIA
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Post time 2019-9-10 08:02:19 | Show the author posts only
Hello Everyone

  There is no CS center for PC but you can contact the customer service via CS Center in the game settings on Android or iOS, or by sending an e-mail to gamerulesofsurvival@service.netease.com. The following information is required:

Username or user ID of your account.
The server your account is part of.
A detailed description of the situation, preferably including screenshot(s).

Sincerely,
Forum Moderator Xhunter
Forum Moderation Team
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