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my acc is ban

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The Landlord
Post time 7 day(s) ago | Show the author posts only Reply Awards |Descending |Read mode
Bugs & Problems
In-Game Name: jerver32
Player ID: 1223445
Server: PC-Asia
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The Sofa
Post time 6 day(s) ago | Show the author posts only
Hello survivor!

These are the factors that might answer your question why players got banned permanently or temporarily:

ESP( Extra Sensory Perception) – knowing the whereabouts of the enemies thru wall and obstructions using non-game existing capability/function (wallhack)

Prohibited Behavior – aimbot, high jump, speed hack, trash talking, friendly fire, team up and so on.

Abnormal Data – placing yourself on area that you should not be (glitching, tps abuse in a fps game so on and bug users)

However, if you believe that your account has been wrongfully suspended, you can submit an appeal: https://survey.163.com/htmls/crqfg1/paper.html


In future, please DO NOT create appeals or reports in ‘Bugs & Problems’ as itis a violation of our Forum Rules 2.6 & 2.9. The topic is to be privately-discussed with NetEase Staff and further or repeated violations will result inactions being taken on the account.


Thank you for your patience and kind understanding!

Kind Regards,
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