Multiple Kill Ban

trayako

How do devs determine cheating anyway? Because I LEGIT DID NOT USE any cheats, I never use any cheats because it's hard to rank up and I dont want to start all over again.
I got a 3-day ban after playing a game in ghillie map night mode with 12 or 13 kills (i forgot) in America server. My name is: IntelHDPlayer. I tried playing in America because Asia has too many cheaters. I am plat 1 in asia
P.S I did not win the game because an enemy nearby killed me, AN ENEMY I DIDN'T KNOW WAS THERE

Okk

Hello Survivor,

Be advised that accounts are suspended in the event of severe violation(s) of the End User License Agreement. The common reason being use of unauthorized third-party software designed to modify any parts of the game, in order to gain an unfair advantage over other players. This software includes, but is not limited to, cheats, hacks, modifications, scripts and automation software. In such cases, accounts are permanently suspended in order to maintain a fair gaming environment for all players to enjoy.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal to customer support by sending an e-mail to gamerulesofsurvival@service.netease.com. The following information is required:

Username or user ID of the suspended account.
The server the suspended account is part of.
The date of the account suspension.
A detailed description of the situation, preferably including screenshot(s).


The suspended account will be carefully investigated and a support agent will contact you as soon as possible. Note that most RoS staff members are currently celebrating Chinese New Year. We apologize for any response delay you may experience as a result of this, and are kindly asking you to wait patiently.

Be advised that this matter should be discussed privately with the RoS staff and not in public topics: please refrain from creating similar topics and posts in the future. Repeated failure to abide by this warning will be considered as trolling and we will therefore be forced to act accordingly, resulting in moderating measures being undertaken.

Kind regards;
Ok

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