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RoS basically accused me of third party program

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The Landlord
Post time 2018-8-18 00:39:03 | Show the author posts only Reply Awards |Descending |Read mode
So I guess... FACEBOOK, GOOGLE CHROME, and Xsplit Gamecaster (Live streaming app, I've been using since early season 2) are now considered as a third party software.


They banned me 5 days last August 10, 2018, and CLEARED me on August 14. Telling me I was innocent and asked for an apology for the inconvinience. August 15, I came back to the game played the entire night, and poof, by August 16 morning, I just found out I was banned again for another 5 days.

Really Netease?

Spent more than $1,000 on this game, do live streams every day and this is how they give it back to you. Lol

By the way, I have my personal computer, which has 1 game installed only (RoS) and nothing else but default programs, and when I play on internet cafe I go to TNC (a national/famous franchise in the Philippines) wherein I only go to the VIP section where we all know all computers here auto-delete's every single file when it shuts down also this franchise strictly prohibits cheaters in all kinds of games. Plus before playing, I even repair (Total Repair) the client just to be 101% sure.

Its lame how your system works, really a huge disappointment

1. Massive report
2. Auto ban
3. Manual investigation

Shouldn't it be

1. Massive report
2. MANUAL investigation
3. Then ban if proven guilty

geeez....

PC ASIA

Oxandrolone (Top 11 Philippine Flag)
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The Sofa
Post time 2018-8-18 00:54:46 | Show the author posts only
So a third party program ban is a 5 day ban? I got perm banned today and I have no idea what I did

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The first time I got banned (Aug 10), I was on the same computer, the same apps running as I did last August 16. System is just totally messed up.  Details Reply Post time 2018-8-18 01:08
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The Bench
 Author| Post time 2018-8-18 01:08:32 | Show the author posts only
Peroscao replied at 2018-8-18 00:54
So a third party program ban is a 5 day ban? I got perm banned today and I have no idea what I did

The first time I got banned (Aug 10), I was on the same computer, the same apps running as I did last August 16.

System is just totally messed up.
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The Floor
Post time 2018-8-18 01:19:33 | Show the author posts only
I am prohibited to comment on this kind of threads. I already got a yellow card. FFS!
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5#
Post time 2018-8-18 05:27:10 | Show the author posts only
Hi!

I have forwarded your post to the team. Sorry for the inconvenience.

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Thanks raz, I have sent them full proof, but zzzzzzz. Idk if they even listen.  Details Reply Post time 2018-8-18 07:39
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Post time 2018-8-18 05:37:06 From the mobile phone | Show the author posts only
We're the same, Rosjack is accusing me too of using third party software does messenger too is third party software? I got banned on July 29, 2018 I guess about 9pm. I submit a Ban Appeal but Rosjack is accusing me of using third-party software hahahahahaha. What's happening to the RoS?

Screenshot_20180811_223655.jpg (461.91 KB, Downloads: 49)

Screenshot_20180811_223655.jpg

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Maybe facebook and messenger are now considered third party program lol  Details Reply Post time 2018-8-18 08:31
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Post time 2018-8-18 07:14:16 | Show the author posts only
LOL. ME TOO IDK. WHAT THE H I DID. THEY JUST BANNED ME PERM.
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Post time 2018-8-18 07:15:13 | Show the author posts only
JulianneAvery replied at 2018-8-18 05:37
We're the same, Rosjack is accusing me too of using third party software does messenger too is third ...

SAME HERE BRO. THAT WAS EXACTLY THE SAME MESSAGE THEY REPLY TO MY BAN APPEAL

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I believe 99% of their replies are either copy paste or ready made.  Details Reply Post time 2018-8-18 08:27
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Post time 2018-8-18 07:37:01 | Show the author posts only
this game is getting worst every day you're legit players or not, there are still chance you get banned

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True, i know its only 5 days but still its a hassle. Im working my way to Top then this happens.  Details Reply Post time 2018-8-18 07:50
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 Author| Post time 2018-8-18 07:39:43 | Show the author posts only
Rainzel replied at 2018-8-18 05:27
Hi!

I have forwarded your post to the team. Sorry for the inconvenience.

Thanks raz, I have sent them full proof, but zzzzzzz. Idk if they even listen.
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