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Hello!
It is unfortunately impossible to completely prevent the act of cheating and modifying of the game, as for all other games. However, the developers are constantly working on improving and updating the anti-cheat system, as well as applying new anti-cheat measurements.
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match. Alternatively, in case you have any kind of important evidence, please contact customer support via CS Center in the game settings on Android or iOS, or by sending an e-mail to gamerulesofsurvival@service.netease.com. The following information is required:
- Username of the player you wish to report.
- The server the player you wish to report is part of.
- Any evidence in the form of screenshot(s) and/or video(s).
In any cases, the reported account will be carefully investigated. If the reported player is found to have participated in such actions, their account will be permanently suspended in order to maintain a fair gaming environment for all players to enjoy.
We apologize for any inconvenience these players may have caused you.
Kind regards;
Error 403
RoS Moderating Team |
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Post time 2018-2-20 12:08:06
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